So what is to expect for Automation in 2020?

I think System Center Orchestrator will still take a role for automating IT workflows for on premises systems. Companies will still use, improve and expand their workflows for automating user and VM management. The end user portal from System Center Service Manager has a native connector to Orchestrator. Microsoft has released System Center 2019 this year. The “Run. Net Script” Activity executes PowerShell now in version 5.1. For System Center 2019 it was announced that Orchestrator will always be 64 bit, but System Center 2019 Orchestrator RTM is still 32 bit. Perhaps it will be 64 bit with Update Rollup 1 (UR1) which was announced for Q3 2019 and now expected for Q1 2020. I am very eager …

Service Management Automation (SMA) is again a part of the new version of System Center. In version 2019 there are no new features for SMA, except support for TLS1.2 and SQL Server. I guess it will be become less important in every year after its first release with System Center 2012R2 …

Azure Automation will become more and more important. With Hybrid Worker you can safely automate the systems in your own datacenter. Azure Automation can execute with PowerShell designed, graphical and Python Runbooks. Azure Automation covers also Desired State Configuration (DSC) which is free for Azure VMs and also available for on-premises systems. Azure Automation can also be used for Update Management. With the Microsoft Monitoring Agent you can manage Microsoft Updates for on-premises systems for free.

At Ignite 2019 Microsoft announced that it is adding robotic process automation to its power automate tool (previously called Microsoft Flow) which helps move data from one system to another. Power automate is one part of the larger Power Platform tool.
Robotic process automation or RPA helps businesses automate repetitive tasks across many different applications. With the automation added, Microsoft’s Power Automate tool will be able to automate tasks across many applications on a device that uses a Windows operating system. This tool essentially creates a bot that mimics keystrokes and mouse clicks to turn manual tasks into an automated workflow.
Those bots can run in the cloud on individual computers or in the background to automate tasks. Previously, the tool could only learn to automate tasks that had APIs.